How imortant is the customer? How important is the visitor?

How important is the visitor in your church? 
If you are in business, how important is your customer?


Look at what Mahatma Gandhi says: "A customer is the most important visitor on our premises. He is not dependant on us, we are dependant on him. He is not an interuption in our work, he is the purpose of it. He is not an outsider to our business, He is part of it. We are not doing him a favour by serving him, he is doing us a favour by giving us an opportunity to do".    


Healthy churches have at least 5-8 people for every 100 people in service attendance. 


So some questions are: 
How do you treat and how much value do you place on your visitors? 
How can you increase your visitor flow? 
How can you make your visitors FEEL welcome?